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Every week we receive hundreds of great letters and e-mails from our customers containing valuable feedback regarding our service. Below are just a few of our personal favourites. Your suggestions and opinions are appreciated, so if you have any comments please e-mail our Marketing Manager... simon.wright@eil.com - You guys are the best. I have purchased from numerous on-line merchants for music and eil definitely stands apart from the rest. The combination of your well designed web site, prompt customer service, extremely fast delivery from the UK, and exceptional quality of merchandise is like a dream come true.- I must give you my compliment for your excellent web site. It seems to be very useful and very interesting, especially for aboard customers like me. - I got the message that you really care about your customer's well being and you went out of your way to complete customer satisfaction. I Just wanted to let you know how I appreciate your extra efforts. - Just keep the music playing forever guys, love ya !! - This is the first time I have used the internet to order items and I was impressed with the customer service and speed of delivery. - eil.com is the greatest music shop in the world, eil.com rules! - Always a pleasure, I have ordered a great deal over the years and the service by phone has always been polite, efficient and prompt. By post things are always top class and now by e-mail equally so. - I want to congratulate you, not only is your site one of the most comprehensive on-line stores, but it is also the most complete on-line CD stores on the face of the earth. You have a huge range of incredibly hard to find collectors CD's, that was all... - I want to thank you for the fantastic service and the kindness of the people working for you. - I thought it was impossible to get the music you sent me, I'll be back! - I'd just like to say how pleased I am with the brilliant service you have given me over the past 3 years. - As a club DJ I almost ever say where I get my music, because I want to keep it a secret, but to all non-DJ's I tell them all about you guys. Keep up the great service! - I would just like to thank you for your excellent customer service and product range which is second to none. - Your service is excellent and you're still the biggest and best on the web! - I have never had a complaint in over 5 years of using eil.com. Friendly, helpful and efficient service is guaranteed. - Thank you for your constant updates and willingness to help and answer my questions. eil.com is so great, you have so much I want to buy but my wallet is thinning quickly! - Thanks for the excellent and speedy service. I ordered one day and received my package the next. - I have been very impressed and don't feel the need to use anyone else, but you in the future !! - You are the perfect outlet for hard to find albums and CD's. - I absolutely enjoy ordering with eil.com because I've learned that they know what quality is, I'm not being swindled into buying a poor quality item. There's always room for improvement but there's little to improve!! Thank you so much.. - I have been ordering with eil.com for almost 2 years and so far you have helped me locate nearly every rarity I have been searching for. - Just thought I'd let you know that you've acheived a cute site. I love that it's so compact and navigational. I think it looks terrific...the best ever, good job!! |
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