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What are cookies?
A "cookie" is a small piece of information that is stored on a web browser so it can later be read back from that browser. This is useful for having the browser remember some specific piece of information. All popular browsers support using cookies.
What do we use cookies for?
Our shopping basket relies on being able to hold the items that you have chosen in a cookie on your computer. When you place an item into your basket it is held in the cookie, and when you go to the checkout, the items are taken out again.
How do I make sure that cookies are enabled on my computer?
If you do not have cookies enabled in your browser then you will not be able to place items into your shopping basket.
You can check or change your browser settings by following the intructions listed below. The procedure may vary slightly between different versions of a web browser.
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Internet Explorer 6
- Go to Tools, then Internet options
- Click on the tab at the top of the screen that says 'Privacy'
- Then click on the icon that says 'Advanced'
- In here select the option called 'Override automatic cookie handling'
- Make sure that 'Accept cookies' options are both selected.
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Internet Explorer 5
- Go to Tools, then Internet options
- Click on the tab at the top of the screen that says 'Privacy'
- You are then presented with four options: Internet, Local intranet, Trusted Sites & Restricted Sites. Highlight the option that says Internet and then click on the tab at the bottom of the box that says custom level
- This will bring up a list of security settings. You need to look for the section that says cookies.
- Under cookies there will be an option that says "Allow per-session cookies (not stored)". You need to click on the "enable" tab.
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Netscape Navigator 7
- First visit the 'eil.com' web site page
- Go to Tools, then Cookie Manager, then select 'Unblock Cookies from this site'
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Netscape Navigator (older versions)
- Go to Edit, then Preferences
- Highlight the tab on the left hand side that says "Advanced"
- On the right hand side a section with the header cookies will be displayed.
- Click on the "Accept all cookies" tab
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Opera 7
- Go to File, then Quick Preferences, then select 'Enable Cookies'
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Mozilla
- First visit the 'eil.com' web site page
- Go to Tools, then Cookie Manager, then select 'Unblock Cookies from this site'
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Need further help?
If your question is not covered here or in our new help section, feel free to get in touch with us by any of the methods detailed on our contact page.
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